Shipping Policy

 

We SHIP for free within the USA! 

Orders are processed same day and shipped within 2-3 business days.

Holidays, or government holidays may impact the shipping dates. 

How to Track Your Package?

Once an order ships, an email with tracking information will be sent to the email used to make the purchase.

 INTERNATIONAL SHIPPING

All international shipment cost is the responsibility of buyers. Please check our return and refund policy for international returns as well.

 CANCEL ORDER 

If you would like to cancel your order, please reach out to us as soon as possible after you made an order. Since we process the order within the same day, it's extremely important to cancel order right away. You can email us at contact@yellowlotususa.com or use the contact form on our website.

 RETURN TO SENDER

Return to sender packages are those that are returned back to the YELLOW LOTUS warehouse. All return to sender charges will be passed on to the customer.   

 LOST OR STOLEN PACKAGES 

YELLOW LOTUS not responsible for lost or stolen packages.  If you feel your package has been lost or stolen, please contact us at contact@yellowlotususa.com. We will gladly help you guide how to handle it with your shipping provider.

 RIGHT TO REFUSE ORDERS

YELLOW LOTUS has the right to refuse any order.